SahaytaLegal (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at sahaytalegal.com.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, and phone number. If you subscribe to a paid plan, we collect billing information through our payment processor.
Usage Data
We collect information about how you interact with our platform, including documents uploaded, features used, and session duration. This helps us improve the service.
Document Data
When you upload judgments for summarization or use the document drafter, we process the content to provide the requested output. We treat all legal documents with the highest level of confidentiality.
2. How We Use Your Information
- To provide and maintain our platform services
- To process your document summarization and drafting requests
- To send case status notifications via email or WhatsApp
- To process payments and manage your subscription
- To improve our AI models and platform features
- To communicate important updates about our service
3. Data Security
We implement industry-standard security measures to protect your data. All data is encrypted in transit using TLS 1.3 and encrypted at rest using AES-256. We maintain strict access controls and conduct regular security audits.
We understand the sensitive nature of legal documents and take attorney-client privilege seriously. Your documents are never used to train models shared with other users.
4. Data Sharing
We do not sell your personal data to third parties. We may share data only in the following circumstances:
- Service providers: Trusted partners who help us operate our platform (hosting, payment processing, analytics)
- Legal requirements: When required by law, court order, or government regulation
- With your consent: When you explicitly authorize sharing
5. Data Retention
We retain your account data for as long as your account is active. Uploaded documents are retained for 90 days to allow re-access, after which they are permanently deleted. You can request immediate deletion of any document at any time.
6. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Lodge a grievance with the Data Protection Board of India
7. Cookies
We use essential cookies to maintain your session and preferences. Analytics cookies are used only with your consent to help us understand platform usage patterns.
8. Children's Privacy
Our platform is designed for legal professionals and is not intended for use by individuals under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or a notice on our platform.
10. Contact Us
For privacy-related questions or to exercise your rights, contact us at privacy@sahaytalegal.com.